We currently deliver to the island of Ireland, EU and European area countries. For orders that are eligible for Free Shipping in Ireland we use FastWay Couriers, thus ensuring that your package has "Track & Trace" and is also insured. For orders that are not eligible for free shipping Irish customers also have the option of selecting from a choice of Fastway Couriers at a cost of €4.95 or standard An Post rates. See tables below. Notes: (i) For small / light items that fit into a Standard Envelope, these items can be shipped in Ireland for the price of a stamp. €0.55 Only! (ii) FastWay Courier service only currently available for Nationwide delivery. (iii) We currently use An Post / International Post for European orders. | Postal Rates / Delivery Fees Ireland | | 15g | 100g | 250g | 500g | 1Kg | 2Kg | | €0.55 | €2.40 | €3.00 | €4.00 | €6.50 | €7.50 |
Postal Rates / Delivery Fees Europe ORDERS TO EUROPE OVER €65.00 WILL BE SENT BY REGISTERED POST (TRACK, TRACE & INSURED)
| | 100g | 250g | 500g | 1Kg | 1.5Kg | | €3.00 | €4.00 | €5.00 | €7.50 | €10.75 | Your total charge for delivery, along with all the different delivery options we're able to offer for any particular order, will always be clearly displayed at the checkout. Payment We currently accept online payments using PayPal & MoneyBookers as payment processors. If you do not have a PayPal account and / or credit / debit card, you many also send us a money /postal order or bank draft by post, or pay using Bank Transfer. You will find our bank details during the checkout procedure. Goods will not be dispatched until payment in full is received. Returns - Faulty Goods or Damage in Transit In the unfortunate case of products being faulty or damaged in transit, we will offer you the choice of either a replacement or a full refund. Goods can be returned by post. Returns We are confident that you will be happy with your purchase. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible. You will be required to return the goods, unopened and as new with a copy of your original invoice. On receipt we will issue an exchange or refund. If you have any issue / faults with any of the Jasper & Jasper products we supply, you can contact Jasper & Jasper Customer Service on +44 (0)207 0997 541, or www.jasperandjasper.com Please see individual product for individual warranty, as most eCigarette products are considered to be disposable. Additionally some products only have a "Dead On Arrival (DOA)" warranty. Unfortunately in these circumstances you will be responsible for any costs incurred in returning the goods. Please contact us. Your statutory rights are not affected. eLiquid Returns For health & safety reasons we do NOT accept returns for eLiquids. |